Pros:
* Solid advice
* Some chapters are very practical and hands on, more so then most books on sales
* Good overview of almost every aspect of selling
Cons:
* Very wide, but does not go very deep in any one area
* Nothing earth-shattering here. The analogies and stories are fresh and the material is arranged well, but if you have read a few sales books before then this will not have any new information.
* A lot of the advice was tailored for those in retail. Though the author included some other examples, they felt like late additions, not integral to the text.
Overall, this is a good book
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